Terms & Conditions

By using this site, consuming content on this site, placing an order on our online shop , you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing using the site or an order.

By using this site, consuming content, placing an order on our online shop (at https://iwsbulgaria.com/shop/), you are accepting these Terms & Conditions. Please read these Terms & Conditions before using the site or placing an order.

In these Terms & Conditions

“We” and “us” means IWS Bulgaria.
“You” means the person placing an order.

“The contract is agreed” – by completing and submitting an electronic order form, you are making an offer to purchase products which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.

By using the website to consume content or buy products online, you confirm that you are at least 18 years old, and are consenting to these terms and conditions and to our privacy policy.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of iwsbulgaria.com or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of iwsbulgaria.com, with copyright authorship for this collection by iwsbulgaria.com, and protected by international copyright laws.

Comments

This website allows comments on specific articles or pages, but all comments will be monitored and will be displayed at the sole discretion of IWS Bulgaria.

Ordering

By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.

We do not have to accept your order, and for example, we will not accept your order if:

  • We do not have the products in stock
  • Your payment is not authorized
  • There is an error on our website regarding the price or other details of the products
  • You have canceled your order

We reserve the right to refuse any order.

Returning products after sending

Each product sold through iwsbulgaria.com site is guaranteed. If you are not satisfied with the product after receiving it, contact us for return of the payment price, as indicated in the guarantee.

Pricing and payment

Prices throughout the website are quoted in Euros, and payment can only be accepted in Euros. Packing and delivery costs, if any, will be added to the total price of your purchase.

While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.

The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.

Your payment card will be debited for your order at the time the order is placed. By submitting an online order with iwsbulgaria.com website, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with iwsbulgaria.com will be raised with or adjudicated by the credit card company. Rather, you agree to contact iwsbulgaria.com directly to resolve the issue or obtain a refund pursuant to the product guarantee.

Where an offer mentions that an item is reduced in price, eg: half-price, the discount will be calculated at checkout before any postage or packaging charges are applied.

Delivery information

Please see individual product sales pages for information about delivery and shipping charges, where applicable.

For products that require shipping, we will email you as soon as your order has been shipped, and will advise of the shipping method (if any) at that time.

Shipping costs are always at expense of the customer, unless specified otherwise.

Changes to Terms & Conditions for buying products online

We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying products online, you must not place any further orders.

These Terms & Conditions are governed by the law of the European Union and the State of Bulgaria and you and we agree to use them in the European Union courts should any dispute arise.

If any part of these Terms & Conditions for buying products online is found to be invalid by law, the rest of them remain valid and enforceable.

Questions:

Questions regarding our Terms and Conditions, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the top menu. Or you can email us at: iws.bulgaria@gmail.com